This problem is a common problem for me. The speed of the server should be improved.

asked 15 Feb, 17:14

tr.wang236's gravatar image

accept rate: 0%

edited 15 Feb, 17:14

Hi Tianran,

where are you connecting from? Please let us know more details about your problem so we can improve the speed. Another thing to check is which browser are you using? We are supporting only Firefox or Chrome.

Actually, in december 2018 we did a huge improvement to reduce latency in our system, so you should have perceived an increase in response of the platform. If that is not the case, then we should move into finding what is happenning to you.

Please give us those details so we can correct the speed for you.

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answered 16 Feb, 10:35's gravatar image

rtellez@thec... ♦♦
accept rate: 19%

The speed is at the moment OK. I will come back when it would be slow.

(21 Feb, 12:36) tr.wang236
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question asked: 15 Feb, 17:14

question was seen: 137 times

last updated: 21 Feb, 12:36

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